House calls, not 911 calls.
HCMC is changing the way health care is delivered, and David Johnson is proof. As a community paramedic, David does home visits for patients with complex chronic diseases. Through regular check-ins, David strives to keep them engaged, healthy, and ultimately out of ambulances and the Emergency Department. "We meet people where they are," he said. This innovative approach for high-risk patients is spreading across the health care industry because it works. Not only does it improve access to primary care, but it also reduces costs by avoiding expensive emergency services. In addition, entering the home environment gives David a more holistic view of patients and new insights that can be used to improve their care. He appreciates the relationships he is able to build with patients and the ability to better meet their needs.